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Contact list
Contact list has the following columns:
- 1.Person
- 2.Status
- 3.Channel
- 4.Owner
- 5.Team
- 6.Last activity
Person shows a contact's full name received from a channel. It can be edited if you open a person profile.
Status shows the type of contact's importance for your company. There are 3 options: Visitor, Lead, Customer.
Channel shows a messaging app that a contact used for getting in touch.
Owner shows a user who is responsible for a contact.
Team shows an owner's team.
Last activity shows a time of the lastest case.
Each column in Contacts can be sorted.
Last modified 2yr ago