Contact list

Contact list has the following columns:
1.Person
2.Status
3.Channel
4.Owner
5.Team
6.Last activity
Person shows a contact's full name received from a channel. It can be edited if you open a person profile.
Status shows the type of contact's importance for your company. There are 3 options: Visitor, Lead, Customer.
Channel shows a messaging app that a contact used for getting in touch.
Owner shows a user who is responsible for a contact.
Team shows an owner's team. 
Last activity shows a time of the lastest case.
Each column in Contacts can be sorted. 

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Routing

Next - Workspace

Invite members

Last modified 5mo ago

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